THE 160% AI ROI GAP: WHY ONLY THE TOP TIER WINS AND WHAT THEY DO DIFFERENTLY Here is a number that should make every business leader sit up and take notice. The ServiceNow Enterprise AI Maturity Index for 2026 reports that top-tier companies achieve 160% ROI on their AI investments. Meanwhile, Gartner's latest data tells us that only 28% of AI projects deliver any meaningful return at all, 20%...